Shipping & Returns

If you have any questions or concerns about your order, or just need to request a cancellation. Please reach out to [email protected]

 

FAQ

  • The customer is responsible for return shipping
  • Returns are accepted for orders no older than 90 days from purchase, and products must be returned like new with all of the original packaging
  • Shipping is calculated at checkout, Free shipping on most items under $99, cost is determined by size and weight of the package
  • We typically ship USPS, if the order is too large for a flat rate bag we will probably ship UPS
  • Absolutely no returns on Climbing equipment. Including Harnesses, Carabiners, and Belay Devices
  • We can Ship to Canada, Email [email protected] with the delivery location and the items you're interested in and we will get back to you with a shipping quote.